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Recent Customer Reviews (6)
Evaporated Made
They don't honor the free shipping they advertise.I just shopped the site for an hour, constantly getting prompted that I was $X away from free shipping (through a green bar across the top of the website). I finally had $113 in items in the cart and went to checkout - but! NO FREE SHIPPING! Instead it tried to charge me $33 in shipping for literally 10 stress balls and a few dice bag. Probably 10oz in product. I chatted with customer service which was all AI until I finally got "connected" to a human, and it turned out to be the owner - one dude who used a really sorry excuse for not honoring the free shipping he advertises. DO NOT DO BUSINESS WITH THEM. Here is the entire Chat Log. I don't know about you, but I don't care if it's one person or 100 people running a company - false advertising is the sign of a garbage company. 10:00 AM You: I'm trying to check out with a subtotal of $113 and the cart is still showing a $33 shipping charge. Sent · 10:02 AM You: Hello? You: I'm ready to spend more than $100 on your products and no one is manning the customer service chat. Sent · 10:11 AM JR: Hey Andrea! Sorry for the delayed response. We don't actually offer free shipping on physical orders. That notification is an error from an app I was experimenting with. 10:17 AM You: So you won't honor it? Sent · 10:17 AM You: Even though your website says that it's free shipping??? You guys need to be testing this stuff in a non-prod environment. Sent · 10:18 AM JR: "You guys" = one guy- me. 10:18 AM You: So you won't honor the free shipping. Sent · 10:21 AM JR: Andrea, we’re sorry for the confusion, but we can’t honor free shipping. Our current policy is paid shipping on physical items, with costs shown at checkout. 10:23 AM If you leave the chat, we’ll email you when there’s a reply.

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Alvin Camacho
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Declan Murphy
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Frank Gift
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Leo Hale
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Joseph Corsi
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